Red Hook Golf Club - Golf courses, Red Hook, NY

Red Hook Golf Club - Golf courses, Red Hook, NY

DESCRIPTION

USER REVIEWS

Showing 1-1 of 1  
[Aug 25, 2012]
EJH
Shoots in the 80s

The course is in great shape considering what a dry summer we've had. All of the staff were friendly and helpful, except for the Course Professional.

Customer Service

The course condition was good for the most par, considering the time of year, and unusually dry summer. The Pro on this course is unfriendly, agressive, and showed little professionalism in my encounter with him. He was coming up 9 and we didn't see him when we tee'd off on 10 after the turn. Rather then kindly making us aware of his presence, he shouted from the 9th green that people making the turn have the right of way and we cut him off even though he was on the green... (he was not when we teed off). We backed up our cart before the blues, so he could play through, but he came to our cart and continued to chastise us. I have been an instructor, business manager, and currently work for a company where customer service is paramount. He may be a good golfer, but his finishing skills are poor at best. If you have an issue with someone, quietly approach them, and discuss it like adults. Don't shout from 40 yards away! I thought he was some average hacker, I was shocked when my friend told me he ws the pro.

Similar Products Used:

Blackhead, Thunderhart, Lazy Swan, Greenville, Woodstock, Rondout, Hudson Valley Resort, Applegreens, New Paltz, Mohonk, Central Valley, Carvel

OVERALL
RATING
3
VALUE
RATING
2
Showing 1-1 of 1  

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