This course is only good for your money if played for the twilight rates. The greens fees are much over priced at over 60 on weekends. The holes all blend together (flat and straight). Always crowded also.

Customer Service

The place really doesn't seem to have anyone who can give good customer service. The proshop people are decent but others make it seem like I am inconviencing them.

SLOW pace of play. Probably the worst I've experienced ever (I play 50~70 rounds a year and have tried pretty much every course in Washington/S.California.)

The course marshal was pretty useless to anything because they over pack the course.

Customer Service

Service staff was rude and didn't seem to care.

Similar Products Used:

Similarly priced courses I've played doesn't even compare to the poorly managed Willows.

After playing some good links style courses in Reno this Spring, this just doesnt match up; got an internet deal and played early in the morning, and still play was a bit slow. I can barely remember an individual hole, so they all do look the same. Compared to the intrigue of many of the beautiful NW fir-lined courses, this just isn't worth a premium price. Rough pretty challenging. Fairways and greens pretty well maintained. If you can grab a special go for it, but expect slow play unless an off hour; also, watch the tee markers to make sure you stay on the right course! Lots of water lining the course--lose balls, find balls!

Customer Service

OK, but food house girls were surly.

Boring. Same holes, time after time. Hit it staight and far and your scores will be low.

Accessibilty!!!!!!

Too expensive for what it is particularly on the weekends.

I've played Willows for several years even before it was a 36 hole course. The number one advantage to willows is that it is close in to the eastside and usually very easy to get a tee time as it is a bit overpriced especially on the weekends. I like the course both of them actually, the play is a bit too slow and the rough is tough. If you keep it in the fairway you can score but if you are a long hitter keep your driver in the bag if you want a good score

Customer Service

It's fine nothing special one way or the other

Similar Products Used:

Restraunt is very good but a bit overpriced. Drivng range is good on those rare occassions that you can hit from the grass otherwise the mats a a pain. should consider reducing the price when its mats only

Close to eastside

Poor layout with many holes very similar. Pace of play problems here

This course has pace of play problems and if you want to spend 6 hours on a weekend this is the place to play. Course layout is fair at best as many holes play the same. Course conditions are also just average. Way over priced for what you are getting.

Customer Service

Fair at best.

Similar Products Used:

Practice facility is nice.

Fair conditioning

Slow play

Way over priced course for what you get. Avoid on the weekends due to VERY slow play (6 hours +).

Customer Service

Fair

Similar Products Used:

Nice Restaurant

Comprehensive facility, close in, easy to get on on weekdays after work.

Too expensive on weekends, unimaginative layout.

Willows is certainly overpriced (weekends)and poorly layed out. The greens are huge and the holes are alarmingly similar in design. The golf complex as a whole is nice though. The driving range, practice facilities, par three course and mini golf course are terrific. And it is conveniently located. In short play there on weekdays after work, but don't waste a Saturday or Sunday on this place.

Customer Service

No problems.

Similar Products Used:

I have used every feature of the facility.

Great course to test a new driver because of mostly wide fairways.

At $50+ per round these folks just don't get the concept of customer service and it is not the staff per se but management being so "tight" on little things. They have a PA System on their driving range that is a joke. You can barely hear a tee call which is about 250 yards away. Many a full bucket I have left unplayed due to this PA. I have played this on 90 degree days when I was lucky to find one or two water containers. And they were on the last three holes. Greens have been inconsistant for years.

I have played this course for years and it has had the same management. One of Paul Allens relatives. These two courses are fun to play, but way overpriced for the full rate during the morning period. Staff needs lots of help with customer service.

Close in. In past years the greens have been pretty good.

Way overpriced.

This is one of the better close in courses available. Of course, I'm never sure where I'm at on either course due to the relative similarity of so many holes. Length is not required to score well, accuracy is all you need to bring. In fact, if you keep it in the fairway you'll be hard pressed to not be putting for at least par on every hole. At full weekend price I'm amazed that anybody plays it, but then again, it's real strength is that it's close in.

Customer Service

The snob factor is amazingly high given the relatively mediocre nature of the course. Service is definitely at the lowest level of any course in the area.